Frequently Asked Questions
Everything you need to know about your Hyland's shopping experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I find the right size for me?
Each product page features a detailed sizing chart with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
At Hyland's, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we strictly audit our manufacturing partners for fair labor practices.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.